smjili Terms & Conditions

1. Agreement Acceptance and Binding Nature

These Terms and Conditions (hereinafter "Terms," "Agreement," or "User Agreement") constitute a legally binding contract between you (hereinafter "User," "Player," "You," or "Your") and smjili (hereinafter "smjili," "Platform," "We," "Us," or "Our"), governing your access to and use of the smjili online gaming platform accessible at https://smjili.cam and all associated services, features, content, and applications (collectively, the "Services").

By creating an account, accessing the smjili website, downloading our applications, participating in any gaming activities, or utilizing any Services provided by smjili, you explicitly acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety, as well as our Privacy Policy, Responsible Gaming Policy, and all other policies incorporated herein by reference. If you do not agree with any provision contained within these Terms, you must immediately cease all use of the Platform and refrain from creating an account or engaging with our Services.

2. Eligibility Requirements and Restrictions

2.1 Age and Jurisdictional Requirements

To register for and use smjili Services, you must satisfy all of the following eligibility criteria without exception:

• You must be at least twenty-one (21) years of age or the legal age of majority in your jurisdiction of residence, whichever is greater
• You must be physically located within the Republic of the Philippines at the time of account registration and during all gaming activities
• You must be legally permitted to participate in online gaming activities under all applicable laws in your jurisdiction
• You must not be listed on any self-exclusion registers, gambling prohibition lists, or similar restriction databases
• You must have the legal capacity to enter into binding contracts under Philippine law

2.2 Prohibited Persons and Jurisdictions

The following categories of individuals are strictly prohibited from accessing or using smjili Services:

• Persons under the age of twenty-one (21) years
• Individuals residing in jurisdictions where online gaming is illegal or restricted
• Current or former smjili employees, contractors, affiliates, or immediate family members thereof
• Persons who have been previously suspended or banned from the Platform
• Individuals acting on behalf of third parties or commercial entities without express written authorization
• Persons with diagnosed or suspected gambling addiction who have not completed appropriate treatment programs

2.3 Verification Requirements

smjili reserves the absolute right to verify your eligibility, identity, age, location, and payment methods at any time through Know Your Customer (KYC) procedures. You agree to provide accurate, current, and complete identification documents including but not limited to valid government-issued photo identification, proof of address, and payment verification documents upon request. Failure to provide requested documentation within the specified timeframe may result in immediate account suspension or termination and forfeiture of all funds.

3. Account Registration and Management

3.1 Account Creation

To access gaming Services, you must create a unique personal account by providing accurate, truthful, and complete information as requested in the registration form. Each User is permitted only one (1) account. Creating multiple accounts, duplicate accounts, or using another person's account constitutes a material breach of these Terms and may result in immediate termination of all accounts and forfeiture of balances.

3.2 Account Security and Credentials

You are solely responsible for maintaining the confidentiality and security of your account credentials including username, password, and any two-factor authentication tokens. You must not share your login credentials with any third party under any circumstances. You agree to immediately notify smjili of any unauthorized access, suspected security breach, or fraudulent activity involving your account. You assume full liability for all activities conducted through your account regardless of whether authorized by you.

3.3 Account Information Accuracy

All information provided during registration and account maintenance must be accurate, current, and complete. You agree to promptly update your account information if any changes occur. Providing false, misleading, or fraudulent information constitutes grounds for immediate account closure without refund of deposited funds or accumulated winnings.

4. Financial Transactions: Deposits and Withdrawals

4.1 Deposits

Players may deposit funds into their smjili accounts using approved payment methods including GCash, PayMaya, bank transfers via BPI, BDO, UnionBank, and other methods as may be made available from time to time. All deposits are subject to minimum and maximum limits as displayed on the Platform. Deposits become immediately available for gaming upon successful processing. smjili does not charge fees for deposits; however, your payment provider may impose transaction fees.

4.2 Withdrawals

Withdrawal requests are processed subject to identity verification, compliance with bonus wagering requirements, and anti-money laundering procedures. Standard withdrawal processing time is twenty-four (24) to seventy-two (72) hours for verified accounts. Withdrawals may only be made to payment methods registered in the account holder's name. smjili reserves the right to request additional verification documents before processing withdrawal requests exceeding certain thresholds.

4.3 Minimum Withdrawal Amounts

Minimum withdrawal amount is PHP 200. Requests below this threshold will be rejected. Maximum withdrawal limits may apply based on account verification status, payment method selection, and accumulated winnings. High-value withdrawals may be paid in installments at smjili's discretion.

4.4 Currency and Exchange

All transactions are conducted in Philippine Pesos (PHP). If your payment method operates in a different currency, applicable exchange rates and conversion fees charged by your financial institution will apply. smjili is not responsible for currency conversion losses or fluctuations.

4.5 Anti-Money Laundering Compliance

In compliance with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) as amended, smjili implements strict anti-money laundering (AML) procedures. All transactions are monitored for suspicious activity. Accounts found to be involved in money laundering, terrorist financing, or other illegal financial activities will be immediately frozen, reported to authorities, and permanently closed without refund.

5. Gaming Conduct and Fair Play

5.1 Game Integrity

All games offered on the smjili Platform utilize Random Number Generator (RNG) technology certified by independent testing agencies to ensure fairness and unpredictability of outcomes. Game rules, payout structures, and house edges are displayed within each game interface. smjili does not manipulate, alter, or predetermine game outcomes except as explicitly programmed within certified RNG algorithms.

5.2 Betting Limits and Responsible Gaming

Each game displays minimum and maximum betting limits. Players are responsible for managing their own bankroll and playing within their financial means. smjili provides responsible gaming tools including deposit limits, session time limits, loss limits, and self-exclusion options. We strongly encourage all Players to utilize these tools to maintain healthy gaming habits.

5.3 Game Malfunction

In the event of game malfunction, disconnection, or technical error, smjili will take reasonable steps to restore your position or refund affected wagers. However, smjili is not liable for losses resulting from technical issues beyond our reasonable control including but not limited to internet connectivity problems, device malfunctions, or third-party software failures.

5.4 Disconnections During Live Games

If you experience disconnection during an active game round, smjili will attempt to preserve your session state. For live dealer games, hands in progress will play out according to standard rules. For slots and RNG games, interrupted spins will complete automatically and results will be credited to your account upon reconnection.

6. Promotional Offers and Bonus Terms

6.1 Bonus Eligibility

smjili offers various promotional bonuses, free spins, cashback rewards, and other incentives (collectively "Bonuses") from time to time. Unless otherwise stated, Bonuses are available only to Players who have completed full account verification and meet eligibility criteria specified in the relevant promotion terms. Each Bonus is subject to specific terms and conditions including wagering requirements, maximum bet restrictions, game restrictions, and expiration dates.

6.2 Wagering Requirements

All Bonus funds are subject to wagering requirements (also known as "rollover" or "playthrough" requirements) which must be satisfied before any winnings derived from Bonus funds become withdrawable. Standard wagering requirement is thirty-five times (35x) the Bonus amount unless otherwise specified. Different games contribute differently toward wagering requirements: slots typically contribute 100%, table games 10-20%, and live dealer games may be excluded entirely.

6.3 Bonus Abuse

Any attempt to abuse, exploit, or manipulate Bonus offers including but not limited to creating multiple accounts, coordinated betting patterns, or wagering strategies designed to guarantee profit will result in immediate forfeiture of Bonus funds, associated winnings, and potential account termination. smjili employs sophisticated fraud detection systems to identify and prevent Bonus abuse.

6.4 Withdrawal of Bonus Funds

Bonus funds and any winnings generated therefrom cannot be withdrawn until all wagering requirements have been fully satisfied. Requesting withdrawal before completing wagering requirements will result in automatic forfeiture of remaining Bonus balance and associated winnings.

7. Prohibited Activities and Conduct

The following activities are strictly prohibited and constitute material breach of these Terms:

• Using automated systems, bots, scripts, or software to place bets or manipulate Platform functionality
• Colluding with other Players to gain unfair advantage or engaging in chip dumping
• Engaging in any form of cheating, fraud, or deceptive practices
• Using VPN, proxy servers, or location-masking technology to circumvent geographic restrictions
• Depositing funds from sources other than your own legally obtained funds
• Utilizing payment methods not registered in your legal name
• Exploiting software vulnerabilities, bugs, or errors for personal gain
• Harassing, threatening, or abusing smjili staff or other Players
• Conducting illegal activities including money laundering through the Platform
• Reverse engineering, decompiling, or attempting to extract source code from smjili software
• Creating multiple accounts to circumvent restrictions or abuse promotions
• Providing false information during registration or verification procedures

Violation of any prohibited activity may result in immediate account suspension, permanent ban, forfeiture of all funds, and referral to law enforcement authorities where applicable.

8. Limitation of Liability and Disclaimers

8.1 Service Availability

smjili endeavors to provide uninterrupted Service availability but does not guarantee that the Platform will be available at all times. The Platform may be temporarily unavailable due to scheduled maintenance, technical issues, regulatory requirements, or circumstances beyond our reasonable control. smjili is not liable for any losses, damages, or inconvenience resulting from Service interruptions.

8.2 Maximum Liability

To the fullest extent permitted by applicable law, smjili's total aggregate liability to you for all claims arising from or related to these Terms or your use of Services shall not exceed the amount of funds deposited into your account during the three (3) months immediately preceding the event giving rise to liability, or PHP 10,000, whichever is lower.

8.3 Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SMJILI DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF INFORMATION. SMJILI DOES NOT WARRANT THAT SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

8.4 Indemnification

You agree to indemnify, defend, and hold harmless smjili, its parent companies, subsidiaries, affiliates, partners, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your use of Services, or your violation of any rights of third parties.

9. Account Termination and Suspension

9.1 Voluntary Termination

You may request termination of your account at any time by contacting customer support. Upon voluntary termination, any remaining withdrawable balance will be refunded to you via your registered payment method within fourteen (14) business days, subject to completion of any pending verification procedures.

9.2 Termination by smjili

smjili reserves the right to suspend or permanently terminate your account immediately and without prior notice for any violation of these Terms, suspected fraudulent activity, or at our sole discretion. Upon termination by smjili for cause, all Bonus funds and associated winnings will be forfeited. Deposited funds may be returned subject to verification and deduction of any amounts owed to smjili.

9.3 Dormant Accounts

Accounts with no login activity for a period exceeding twelve (12) consecutive months may be classified as dormant. Dormant accounts may be subject to monthly maintenance fees as permitted by applicable regulations. You will be notified via email before any fees are assessed.

10. Dispute Resolution and Complaints

10.1 Internal Complaint Process

If you have a complaint or dispute regarding any aspect of smjili Services, you must first contact our customer support team via live chat, email, or telephone. We will investigate your complaint and respond within seven (7) business days. Most disputes can be resolved through our internal complaint resolution process.

10.2 Escalation

If you remain dissatisfied with the resolution provided by our customer support team, you may escalate your complaint to our senior management team by submitting a formal written complaint via email to [email protected]. Senior management will review your complaint and provide a final decision within thirty (30) days.

10.3 Regulatory Authority

As a PAGCOR-licensed operator, smjili is subject to regulatory oversight by the Philippine Amusement and Gaming Corporation. If internal dispute resolution processes fail to resolve your complaint satisfactorily, you may submit a complaint to PAGCOR through their official channels.

10.4 Arbitration Agreement

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of Services that cannot be resolved through our internal complaint process shall be resolved through binding arbitration in accordance with the Alternative Dispute Resolution Act of 2004 (Republic Act No. 9285). Arbitration shall be conducted in Metro Manila by a single arbitrator appointed in accordance with the rules of the Philippine Dispute Resolution Center, Inc. The arbitrator's decision shall be final and binding upon both parties.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines without regard to conflict of law principles. Any legal action or proceeding arising from or related to these Terms or your use of Services must be brought exclusively in the courts of Metro Manila, Philippines, and you consent to the personal jurisdiction and venue of such courts.

smjili operations are conducted under license and regulation by the Philippine Amusement and Gaming Corporation (PAGCOR) in accordance with Presidential Decree No. 1869 and all applicable gaming regulations promulgated thereunder.

12. Modifications to Terms

smjili reserves the right to modify, amend, or update these Terms at any time without prior notice. Modifications become effective immediately upon posting to the Platform. Your continued use of Services following the posting of modified Terms constitutes your acceptance of such modifications. Material changes will be communicated via email or prominent notice on the Platform.

It is your responsibility to review these Terms periodically to remain informed of any changes. If you do not agree with modified Terms, your sole remedy is to discontinue use of the Platform and close your account.